Help Center

Frequently Asked Questions

Everything you need to know about orders, shipping, returns and the meaning behind our pieces.

How long does shipping take?

Orders are processed within 1–2 business days. Standard delivery typically takes 7–15 business days depending on your location.

What is your return policy?

We offer a 30-day money-back guarantee on unworn items in their original condition.

Are the gemstones genuine?

Yes. Every stone is natural and hand-selected. Slight variations in colour and pattern are part of their authenticity.

How do I choose the right size?

Measure your wrist and add 1–2cm for a comfortable fit. See each product page for a detailed size guide.

Can't find the answer you're looking for? Our team is happy to help.